Shipping and Returns

Shipping

Domestic Orders
All retail orders are shipped via USPS within 1 to 3 business days of purchase, using First Class or Priority. Most packages arrive between 2-7 days depending on selected shipping method. Packages are not insured except upon special request.  

Canadian Orders
Canadian orders ship USPS unless otherwise requested.  Please allow 4-21 business days for international orders depending on the selected shipping method. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Shipping and Returns
Unused and unopened orders may be returned within 15 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to your original method of payment excluding shipping costs, which are non-refundable. Used, opened, and/or final sale items cannot be returned.

For more information on how to return an order please contact info@maryballoudesign.com